The New Promise Center-Women’s Homeless Shelter is a housing, social service, and spiritual enhancement ministry of South Side Mission for homeless women and women with children.


Typically, people come to us for two reasons:

  • A housing crisis could be caused by domestic violence, eviction, natural disaster, stranded, or loss of income or relationship.
  • A transitional need may be sought due to Department of Correction re-location, pre-treatment or post-treatment of drug/alcohol treatment, and restoration of family relationships.

The New Promise Center cares for these precious ladies and children through a structured program of progression, which can last up to 24 months. Each client has a case manager who assists her through up to four phases of residential care:

  • Making a Change – This is the renewing phase. Residents are expected to commit to the program and to the goals  set with their case manager.  This is a great opportunity to deflect  old behavior and practice a new way of being. Residents are challenged to start again with the help of Christian principles-faith, prayer, and God’s word.
  • Living the Change – While in this phase residents build upon the new knowledge and resources they’ve acquired. Residents will begin to see progress in achieving the specific goals which they have discussed with their case manager. Working, pursuing housing, attending school or an employment training program, saving money, paying off debts, healing relationships, and growing in their faith are all steps that will be taken.
  • Securing the Change – While in the Living the Change phase residents have been making healthy choices and redirecting their life in a positive direction.  They are taking extra measures to secure their new change.
  • Experiencing the Change – The client relocates from the shelter facility to the mission’s independent  living house.  The resident can remain an NPC client  up to one year while she takes this last step towards self-sufficiency.  She is  responsible for all her needs, but can access guidance from NPC staff.

The change occurs through services offered by both South Side Mission and its partner agencies.  The New Promise Center offers case management, psychological and medical assessments, pastoral care, bible studies, and life-skills and health classes. The case managers refer clients to local employment training, education programs, and social service and community programs for specific needs.

All clients are pre-screened in person or by phone before intake.  Intake appointments are scheduled 24-72 hours after the screening.  Client intake occurs Monday through Friday between 10:00 am and 6:00 pm, with the exception of holidays. Proof of identification is required. The client must be able to physically care for herself (and her children) and participate in the daily required activities.

The New Promise Center is inappropriate for persons who need assisted living, have severe or unattended psychological and medical needs, and active drug/alcohol use.

To volunteer in this fantastic ministry, please click here!

Needs List

We are in continuous need of the items listed below. The bold items are urgent needs.

Bleach ~ Detergent (prefer individual detergent pouches) ~ Disinfecting wipes (canister)
Shower gels and soaps ~ Shampoo ~ Deodorants ~ Lotion

Combs/brushes ~ Tylenol & Ibuprofen ~ Cold Medicine – Multi Symptom ~ Wash cloths ~ Bath towels
Twin Sheet Sets (new) ~ Twin Size Blankets (new) ~ Pillows (new)

Shower Curtain Liners
Walmart Gift Cards in $10 increments ~ Towel racks (over the door)

Plastic Hangers Ladies Undergarments (new bra/panties of various sizes)
New Pack and Plays

Wish List

Lap Top Computer


Linda Butler – Director of Program Support

Phyllis Jordan – Lead Ministry Assistant – Case Manager

Sara Toliver – Ministry Assistant – Case Manager

Marilyn Giles – Ministry Assistant – Social Worker

Stormi Green – Ministry Assistant – Case Manager

Rhonda Cagle – Ministry Assistant – Resident Assistant

Jamie Bell – Ministry Assistant – Resident Assistant

Mindy Lopez – Ministry Assistant – Resident Assistant

Angela Bradford – Ministry Assistant – Resident Assistant

Taffie Bell – Ministry Assistant – Facility Monitor

Melissa Carney – Ministry Assistant – Facility Monitor

Melody Walker – Ministry Assistant – Facility Monitor